Our Service

OUR SERVICE FOR YOU

At Osmo we view ourselves as suppliers of wood coatings of the highest quality. Our aim is to provide products that are tailored to individual requirements and to the possibilities of your production or to develop these together with you.

Our Service

To meet your expectations of the new surface as quickly and optimally as possible, our specialists create together with you an exact requirement profile. Based on your requirements and on the machinery available, we submit a product suggestion.

Initial surface and colour samples can be inspected personally in our pilot plant in Münster or, by appointment, in your own facilities. Apart from our standard colours, we also offer an individualized colour-matching service – tailored to your expectations.

At personal meetings, we work together with you on finding optimal solutions for a needs-oriented, efficient and economical production. For this, we utilize all possibilities of the existing machinery optimally and recommend sensible additions. Thanks to our global network, we are able to establish contact with suitable partners effortlessly.

Based on the final machine layout, together we carry out trial runs on pilot plant and produce a master sample for your series production. At the end, we create a tailor-made application recommendation. This will be the basis for routines in your production.

To facilitate the quick transition into series production, our technologists are on site to assist in establishing the correct machine settings for the series production of each product. If desired, staff training can take place on the same occasion.

The best planning cannot prevent adjustments to production processes from needing to be made over the course of series production, for example changes in wood quality or new surface textures.

If requested, we will also support you even during series production. We can help draft internal quality control sheets or in our technical centre, we can test the quality of the surfaces you have produced.

Based on your requirement profile, several test parameters are established to check the performance of the surfaces produced. Among these are adhesion as well as chemical and scratch resistance.